Service Requests
CUC recommends that customers contact the
Customer Service Department in the planning stages of any
residential or commercial building.
My Electric Bill
You may access your account information
online at any time.
Energy Smart Depot
Power Specs
CUC supplies electricity throughout Grand
Cayman as alternating current (AC) at a frequency of 60Hz,
and either single phase or three phase at a standard
voltage. |
Customer Bulletins
Click here to find the latest customer
bulletins and information on new services offered by our
Customer Service Department.
Service Interruptions
CUC has a 24-hour Fault Reporting Number for
customers to report and obtain outage information. The
number is (345) 945-1CUC (1282)
and features a computerised telephone system capable of
handling 16 calls simultaneously, 24 hours a day.
Contact Customer Service
The following is a directory of CUC's
Customer Service Department personnel.
Safety Tips
CUC understands the need for its customers to
carry out electrical repairs around their homes and would
like to offer the following safety tips and guidelines.
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Customer Share
Purchase Plan
The Customer Share Purchase Plan (CSPP) was
launched in January 1995 and provides an opportunity for
customers resident in Grand Cayman to invest in CUC.
Disaster Preparedness
The Cayman Islands are located in what is
known as the "hurricane belt" of the Caribbean region, and
while the last hurricane to directly strike us was Hurricane
Ivan in 2004, we must be ready should another storm come our
way.
FAQ
You may click here to find answers to
frequently asked questions.
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