Service Requests
CUC recommends that customers contact the Customer Service Department in the planning stages of any residential or commercial building.

My Electric Bill
You may access your account information online at any time.

Energy Smart Depot
 

Power Specs
CUC supplies electricity throughout Grand Cayman as alternating current (AC) at a frequency of 60Hz, and either single phase or three phase at a standard voltage.

Customer Bulletins
Click here to find the latest customer bulletins and information on new services offered by our Customer Service Department.

Service Interruptions
CUC has a 24-hour Fault Reporting Number for customers to report and obtain outage information. The number is (345) 945-1CUC (1282) and features a computerised telephone system capable of handling 16 calls simultaneously, 24 hours a day.

Contact Customer Service
The following is a directory of CUC's Customer Service Department personnel.

Safety Tips
CUC understands the need for its customers to carry out electrical repairs around their homes and would like to offer the following safety tips and guidelines.

Customer Share Purchase Plan
The Customer Share Purchase Plan (CSPP) was launched in January 1995 and provides an opportunity for customers resident in Grand Cayman to invest in CUC.

Disaster Preparedness
The Cayman Islands are located in what is known as the "hurricane belt" of the Caribbean region, and while the last hurricane to directly strike us was Hurricane Ivan in 2004, we must be ready should another storm come our way.

FAQ
You may click here to find answers to frequently asked questions.