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Current Interruptions:
CUC has a 24-hour Fault Reporting Number for
customers to report and obtain outage information.
The number is 345.945.1CUC
(1282) and features a computerised telephone
system capable of handling 16 calls simultaneously,
24 hours a day. The system has caller ID and uses
customer information to identify the location of
outages and dispatch
repair crews.

When you call this number, you will be given
step-by-step instructions to report outages. The
options will include:
- Press 1 - if your power is out due to
unknown causes
- Press 2 - if your power is out and you know
the cause
- Press 3 - for reasons other than power
outages
CUC must have accurate telephone numbers, house or
building numbers and street addresses for the system
to operate effectively. Please check your current
bill and notify CUC's Customer Service Department of
any changes.
The telephone system will allow CUC's Response Team
to process fault reports more efficiently and
enhance service to you, our valued customers.
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