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To our Valued Customers,

We continue to focus our efforts on ensuring continuity of electricity service to Grand Cayman and the health and safety of our employees and customers. We are exercising our preparedness plan to ensure that we have the necessary materials and healthy employees available to maintain electricity service through these trying times.

Our Customer Service Centres are now closed to the public.

We remind you that CUC has available options via telephone and web services for all of its customer service needs, which can significantly reduce or eliminate the need to physically visit our offices. Our Contact Centre Team can be reached by e-mail at and by phone at 949-5200.

For updates on what CUC is doing to assist customers, please visit the "Covid-19 Customer Information" page under the "Customer Service" tab on the Home Page. 

As the situation develops locally we encourage the public to remain calm, take early actions to limit your potential exposure to the virus, and practice social distancing. Let’s work together to slow the spread of this virus, and lessen the impact on our community.

Stay safe,

Your CUC Customer Service Team