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Customer Assistance Programme:

CUC's COVID-19 Customer Assistance Programme ended on October 31, 2020.

As of November 1, 2020, we reverted to our usual offering of a three-month payment plan period.

Information on the payment plans can be found here.

We are here to assist you!


Disconnection Schedule:

The following is the disconnection schedule for February 2021:

+ Friday, February 12: Cycle 98-9

+ Monday, February 15: Cycle 98-1

+ Thursday, February 18: Cycles 1-2, 41-2, 82-2, 83-2, 98-3, 98-4, 95-5 and customers with Meters starting with A09S and A16S

+ Monday, February 22: Cycles 98-1 and 98-2

To familiarise yourself with your electricity service cycle, refer to the top right hand corner of your bill under the "Amount Due:".