Customer Assistance Programme:
CUC's COVID-19 Customer Assistance Programme ended on October 31, 2020.
As of November 1, 2020, we reverted to our usual offering of a three-month payment plan period.
Information on the payment plans can be found here.
We are here to assist you!
The following is the disconnection schedule for November 2020:
+ Monday, November 16: Cycles 98-1, 98-4, 98-5 and 98-6
+ Monday, November 16: Customers with meters starting with A09S and A16S
+ Tuesday, November 17: Cycle 98-3
+ Thursday, November 19: Cycle 98-7
+ Monday, November 23: Cycles 98-2, 98-9, 98-10 and 98-11
To familiarise yourself with your electricity service cycle, refer to the top right hand corner of your bill under the "Amount Due:".