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Customer Assistance Programme:

CUC's COVID-19 Customer Assistance Programme ended on October 31, 2020.

On November 1, 2020, we reverted to our usual offering of a three-month payment plan period.

Information on the payment plans can be found here.

We are here to assist you!

 

Disconnection Schedule:

The following is the disconnection schedule for May 2021:

+ Wednesday, May 12: Customers with Meters starting with A09S and A16S

+ Wednesday, May 12: Cycles 98-04, 98-05 and 98-09

+ Thursday, May 13: Cycle 98-01

+ Friday, May 14: Cycle 98-02

+ Tuesday, May 18: Cycle 98-03

+ Thursday, May 20: Cycle 98-07 

To familiarise yourself with your electricity service cycle, refer to the top right hand corner of your bill under the "Amount Due:".