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Customer Assistance Programme:

CUC's COVID-19 Customer Assistance Programme ended on October 31, 2020.

As of November 1, 2020, we reverted to our usual offering of a three-month payment plan period.

Information on the payment plans can be found here.

We are here to assist you!

 

Disconnection Schedule:

The following is the disconnection schedule for November 2020:

+ Monday, November 16: Cycles 98-1, 98-4, 98-5 and 98-6

+ Monday, November 16: Customers with meters starting with A09S and A16S

+ Tuesday, November 17: Cycle 98-3

+ Thursday, November 19: Cycle 98-7

+ Monday, November 23: Cycles 98-2, 98-9, 98-10 and 98-11

To familiarise yourself with your electricity service cycle, refer to the top right hand corner of your bill under the "Amount Due:".