Customer Assistance Programme:
CUC wants to assist our customers with keeping their electricity on. To mitigate the impact of COVID-19, we are offering extended Payment Plans to qualifying customers.
If you are experiencing problems with paying your bills, you have the power to avoid being disconnected.
Payment Plans are available for residential and commercial customers and information on the plans can be found here.
We are here to assist you!
The following is the disconnection schedule for July 2020.
+ Monday, July 13: Cycles 01-2, 41-2, 82-2, 83-2, 98-2, 98-4, 98-5 and 98-6
+ Monday, July 13: Customers with A095 or A165 meters
+ Wednesday, July 15: Cycles 98-1 and 98-7
+ Monday, July 20: Cycles 98-3, 98-9 and 98-10
To familiarise yourself with your electricity service cycle, refer to the top right hand corner of your bill under the "Amount Due:".
For information on the assistance CUC is offering customers, please review the flyer below: