In our ongoing efforts to enhance customer service, CUC offers the following convenient payment methods for paying your bill:
Our Direct Debit facility is your guarantee that your electricity bill will be paid automatically each month from your bank account. The debit occurs approximately three weeks from the date the bill is generated. Payments are automatically arranged between CUC and your bank. CUC pays all transaction charges, therefore this service is FREE to you. Participating banks include Butterfield Bank (Cayman) Ltd., Fidelity Bank (Cayman) Ltd., CIBC FirstCaribbean International Bank (Cayman) Ltd., Cayman National, Royal Bank of Canada and Scotiabank.
If you have online banking access with any of the local banks, you can pay your bills online.
Pay your bills directly at the bank counter at local banks. To complete the transaction customers must present a current bill (usually processed in 3 to 5 days).
PowerPay is our new convenient online bill payment service. Sign up online today and you’ve got the power to manage your account(s), view and pay your electricty bills from the comfort of your home, work desk, and even during your travels using your mobile phone or tablet.
CUC’s PowerPay system has great features including an option to schedule automatic payments by entering your credit/debit card information and selecting a reoccurring date for payment. Your card will be automatically debited by the system for your bill amount monthly on the date selected. Card information can also be updated or changed at your request. Through the CUC PowerPay system, you will be sent email reminders and receipts of the bill payments for your account(s).
PowerPay - your easy online bill payment solution!
Pay your bill at the locations below with more convenient hours of service (Esso and Rubis Stations accept payments between 6:00 a.m. to 8:00 p.m. each day; JN Money Transfer accepts payments between 7:00 a.m. and 6:00 p.m. on weekdays and until 5:00 p.m. on Saturdays; and Tortuga Rum Companies accept payments between 10:00 a.m. and 8:00 p.m. from Monday through Saturday):
Tortuga Rum Company Ltd. - Batabano Plaza, West Bay (New)
Tortuga Rum Company Ltd. - North Sound Road
JN Money Transfer - Crown Square, Eastern Avenue and Bodmer Building, Shedden Road
Brown's Esso - Dorcy Drive, Industrial Park and Shamrock Road, Red Bay
BarCam Esso - Hurley Merren Boulevard, Prospect
Eastern Avenue Rubis - Eastern Avenue
Rubis Red Bay (formerly Peanuts) - Shamrock Road, Red Bay
Savannah Rubis - Shamrock Road (across from the Countryside Village Shopping Centre)
AA Rubis - West Bay Road (next to Pizza Hut)
Payments are accepted at all post offices across Grand Cayman with the exception of partial bill payments or payment of bills indicating "Disconnection" (usually processed in 3 to 5 days).
Dial 949-5200, press 2 to access our automated Customer Service system, press 1 and say or enter account number and follow instructions.
Cheques and drafts can be mailed to P.O. Box 38, Grand Cayman KY1-1101 or customers can utilise our secure “Drop Boxes” at our Customer Service Centres on North Sound Road and at the Caribbean Plaza. Do not mail cash (usually processed in 3 to 5 days).