If a contribution is required, the prospective Customer will be advised in writing. CUC will commence construction as soon as possible following the payment of such contribution.
Before a final service agreement can be made between the Customer and CUC for the connection of the service, CUC must be in possession of a certificate of inspection issued by the Government Electrical Inspector which approves the electrical installation within the premises to be served.
When a Customer's service has been disconnected for a continuous period of less than six (6) months, an application may be made for reconnection without a Government Electrical Inspector's Certificate. In this case, the applicant is only required to pay the appropriate security deposit and sign a contract agreeing to the terms of service referred to herein.
If the relevant service has been disconnected for a period of six (6) months or more, the applicant must engage a licensed electrician to inspect the electrical installation and arrange for inspection by the Government Electrical Inspector. Once the certificate has been delivered to CUC, the applicant may proceed with paying the security deposit and signing the contract referred to above.
During building or other construction, or for special social functions, a temporary supply of electricity is often required to operate power tools, and other equipment. Application for temporary service is made in the same way as for New Installations, except that Government Inspector's certificate is issued for a limited period of time (usually three (3) months).
In respect of temporary service applications, the applicant must pay in advance the installation cost and security deposit. Please contact CUC's Customer Service Department for the current schedule of these amounts. When the temporary service is no longer needed, the security deposit is refundable. Alternatively, it may be off set against the security deposit for permanent service.
Any extension to an existing wiring installation must be approved by the Government Electrical Inspector, who will inform CUC in the same manner as done in respect of New Installations.
If a Customer wants to close an electricity account permanently, the Customer must advise CUC's Customer Service Department in writing of the required date and time of service termination. CUC will then read the meter as close to that time as possible and disconnect (unless appropriate arrangements have been made by the incoming occupier). The Customer's bill, including any arrears, must be fully paid up to the time of the last meter reading. Upon such payment, the deposit held by CUC for the account will then be refunded. The Customer may pay only the difference between the deposit and the amount outstanding. If the deposit amount is greater than the billed amount, CUC will make a net refund.
If the Customer is leaving the Island for a period longer than seven days, CUC recommends that an advance payment be made at our Cash Office (or through the mail).